State Farm® Insurance Agent Fred Hetter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Blanca Cesena
June 10, 2025
5
out of
5
rating by Blanca Cesena
"Great service"
kealoha wong
June 6, 2025
3
out of
5
rating by kealoha wong
"I have been a customer of this office when it was Nick Olson starting in 1992. The staff there was excellent and I never had any issues. Since it was sold a few years back I have had nothing but problems with this new ownership. They would call me every 3 months to prove my mileage. One time we got disconnected and they never bothered to call back so they up my mileage from 3000 to 10,000 mi a year which made my policy double. When I called them back to fix the issue it would take another month to correct itself and then they were end up raising my rates anyway because they said previously I was only being billed at 300 miles a year. I don't believe this because I had to call in my mileage every 3 months and it would show I'm not driving 300 miles a year. The staff there seems to not care about anything but collecting your money. I have since gone with AAA after over 30 years of being with them I was driven away by poor customer service"
Dayna Kitchen
June 6, 2025
5
out of
5
rating by Dayna Kitchen
"I had a great experience with Ricardo Ortiz, he deliberes a great service"
We responded:
"Good morning Dayna, Thank you for your five star review of Chula Vista State Farm agent Fred Hetter agency. We truly appreciate it and more Importantly in recognizing Ricardo as a spectacular part of the team. We appreciate him being a part of the team and exceeding expectations. Your State Farm agent Fred Hetter "
Alejandra Romandia
June 6, 2025
5
out of
5
rating by Alejandra Romandia
"Excelente servicio y asesoría, muy buena energía"
We responded:
"Hola Alejandra, Muchas gracias por tomar tiempo en darnos un review de 5 estrellas y por tener su seguro de coche con State Farm Fred Hetter Chula Vista. Saludos. "
ALEJANDRO RIVAS
June 6, 2025
5
out of
5
rating by ALEJANDRO RIVAS
"Ricardo brinda un servicio sobresaliente. Estoy muy agradecido!"
We responded:
"Hola Alejandro, Muchas gracias por darnos un 5 star review y por darnos saber lo afortunado que estamos por tenet a Ricardo en nuestra oficina. Gracias por tener la confianza con su seguro de coche con State Farm Chula Vista Fred Hetter! Saludos y gracias "
Mia Flores Palacios
June 4, 2025
5
out of
5
rating by Mia Flores Palacios
"Excelente agente Ricardo, super atento y servicial!"
We responded:
"Home Mia, Muchas gracias por darnos un review de 5 estrellas y por darnos saber que Ricardo es un gran agente. A la orden State Farm Chula Vista Fred Hetter"
Laura Paulina Ackerman Valdez
June 4, 2025
5
out of
5
rating by Laura Paulina Ackerman Valdez
"Ricardo siempre está al pendiente de todo, su servicio ha sido excelente!"
We responded:
"Hola Laura, Gracias por darnos un 5 star review y gracias por compartir palabras positivas sobre Ricardo. Gracias por tener sus coches con Nosotros. Saludos. Fred Hetter State Farm Chula Vista "
Ariadna Romandia
June 4, 2025
5
out of
5
rating by Ariadna Romandia
"Ricky el mejor asesor ! Gracias"
We responded:
"Hola Ariadna, Thank you for your five star review of State Farm Fred Hetter Chula Vista and trusting us with your auto insurance needs "
Carlos Fierro
June 4, 2025
5
out of
5
rating by Carlos Fierro
"My State Farm agent Ricardo made everything easy and explained my options clearly. Fast responses and no pressure. Highly recommend."
We responded:
"Hello Carlos, thank you so much for taking time out of your busy schedule to write a five star review of the agency. More importantly for recognizing Ricardo for his efforts and trying to deliver above exceptional customer service. Your loyalty and commitment to our agency is greatly appreciated your State Farm agent, Chula Vista, Fred Hetter"
Andrea Armas
June 4, 2025
5
out of
5
rating by Andrea Armas
"Me siento muy agusto con el servicio que Ricardo siempre da, muchas gracias!"
We responded:
"Hello Andrea, thank you so much for your five star review and taking time out of your schedule to share with everybody. What your thoughts are on our Agency we take a lot of pride and taking care of you with your auto insurance and appreciate your loyalty."
Damaris Garcia
June 4, 2025
5
out of
5
rating by Damaris Garcia
"Siempre muy amables y siempre contestando toda dudas."
We responded:
"Hola Damaris, Gracias por el review de 5 estrellas! Saludos. "
Linda Cerón
June 4, 2025
5
out of
5
rating by Linda Cerón
"Excelente servicio. Muy agradecida por el trato profesional de Ricardo."
We responded:
"Hello Linda, Thank you in taking time out of your busy schedule to give State Farm Chula Vista Fred Hetter a five star review and more importantly recognizing Ricardo for his great customer service skills. We appreciate you Chula Vista State Farm Fred Hetter agency "
Guadalupe González Raphael
June 3, 2025
5
out of
5
rating by Guadalupe González Raphael
"He sido cliente por más de 30 años y la atención es excelente"
We responded:
"Hello Guadalupe, thank you so much for your five star review and sharing as to how great our service has been. We take pride at the Chula Vista State Farm, Fred Hetter agency in taking care of our customers auto insurance and life insurance needs. We appreciate your business thank you. Chula Vista State Farm Fred Hetter Agency"
GABRIELA RAMIREZ - RUIZ
June 3, 2025
5
out of
5
rating by GABRIELA RAMIREZ - RUIZ
"Excelente"
We responded:
"Hello Gabriella, thank you so much for your five star review of your Chula Vista State Farm Agency Fred Hetter. We take pride in being your first and best choice. State Farm Chula Vista Fred Hetter agency"
Martha Valenzuela
June 3, 2025
5
out of
5
rating by Martha Valenzuela
"Excelente servicio"
We responded:
"Hello Martha, thank you so much for taking time out of your busy schedule and giving us a five star review. Here at Chula Vista, State Farm Agency Fred Hetter we make sure we do the best that we can to help our policyholders have the best coverages that fits their needs. Thank you for trusting us with your auto insurance needs. State Farm Chula Vista Fred Hetter agency "
lourdes rabago
June 3, 2025
5
out of
5
rating by lourdes rabago
"Gracias Ricky Ortiz por tu atención y trato para con nosotros"
We responded:
"Hola Lourdes. Muchas gracias por tomar tiempo para darnos 5 estrellas!!! Un placer"
Olimpia jaramillo
June 2, 2025
5
out of
5
rating by Olimpia jaramillo
"Una excelente experiencia con Ricardo Ortiz. Muy amable, conocedor y dispuesto a darme lo mejor en mi cobertura asegurada . Altamente recomendable"
We responded:
"Hello Olympia, hope all is well. Thank you so much for taking time out of your busy schedule to write a five star review of your State Farm Chula Vista Agency Fred Hetter. We take pride in taking care of our customers insurance needs and no, you have any choices. Thank you for your loyalty to the Chula Vista, Fred Hetter, State Farm, Agency"
Cristian Anaya
June 2, 2025
5
out of
5
rating by Cristian Anaya
"Si servicio ha sido excelente!"
We responded:
"Good afternoon Christian thank you so much for taking time out of your busy schedule to give us a five star review. We appreciate you. Fred Hetter Chula Vista State Farm agency "
Alex Quijano
June 2, 2025
5
out of
5
rating by Alex Quijano
"Excellent service! Really smooth process!"
We responded:
"Good afternoon Alex thank you so much for giving your State Farm agent and Fred Hetter Chula Vista agency a five star review. We know you took time out of your busy schedule to provide this positive feedback and appreciate you trusting us with your auto insurance and life insurance needs. Your State Farm Chula Vista agency "
Marian Monclova
June 2, 2025
5
out of
5
rating by Marian Monclova
"I highly recommend them! They are truly the best!"
We responded:
"Hello Marian, thank you so much for giving your State Farm agent Chula Vista Fred Hetter, a five star review. We take pride taken care of customers and know you have many choices. For that, we appreciate you taking time at your schedule to let others know how well you’ve experienced being with the Chula Vista State Farm agency Fred Hetter"
Carolina Flores
June 2, 2025
5
out of
5
rating by Carolina Flores
"I feel very pleased with the service Ricardo provides us!"
We responded:
"Hello Karina, thank you so much for providing time out of your busy schedule and identifying Ricardo and his great customer service skills. We take pride and having Ricardo as part of the team and more importantly for his engagement and deep conversation with clients to make sure he aligns coverages to customer needs. Thank you again Chula Vista, State Farm, Fred Hetter, Agency."
Maximiliano caballero flores
June 2, 2025
5
out of
5
rating by Maximiliano caballero flores
"El servicio es excelente, Ricardo es un chico muy agradable y de mucho conocimiento ! Sino hubiera sido por el, no hubiera sabido lo importante que era State Farm en mi vida."
We responded:
"Hello Maximiliano, thank you so much for your great words about Ricardo and your State Farm Agency Fred Hetter Chula Vista. We take pride in being the first and top choice for our clients and your five star review confirms that we appreciate your loyalty. State Farm Fred Hetter "
Jen S
May 29, 2025
5
out of
5
rating by Jen S
"We've been with State Farm for nearly 20 years, and the level of service and peace of mind they’ve provided over the years has been nothing short of exceptional. From day one, their team has been reliable, helpful, and always ready to answer questions or guide us through any situation. Whenever we’ve needed support — whether it was filing a claim or simply updating our policy — they’ve made the process smooth and stress-free. It’s rare to find an insurance company that feels like a true partner, and that’s exactly what State Farm has been for us. Thank you for consistently taking care of us and for nearly two decades of excellent service!"
We responded:
"Hello Mark, Thank you for trusting us with your auto insurance and fire insurance needs!! We appreciate your five star review and loyalty!! State Farm Fred Hetter insurance agency"
hernan cervantes
May 29, 2025
5
out of
5
rating by hernan cervantes
"Gracias por sus saludos"
We responded:
"Hello Henan, Hope all is well. Thank you so much for your five star review of your Chula Vista State Farm agency. "
hernan cervantes
May 29, 2025
5
out of
5
rating by hernan cervantes
"Gracias por sus saludos"
We responded:
"Hello Henan, Hope all is well. Thank you so much for your five star review of your Chula Vista State Farm agency. "